How do I…
Get a library card
The Library offers two types of library cards to accommodate residents and guests. Library cards are administered in person at the Library.
1. RESIDENT CARD
QUALIFICATION: Any person who lives or owns property within Chaffee County, and can show documentation of a physical address (PO Box addresses do not qualify), along with a current government-issued photo ID, is eligible for a free, unrestricted library card. Youth under the age of 16 may obtain a regular library card with the approval and signature of a legal guardian who is a regular cardholder with an account in good standing. The legal guardian takes full legal and financial responsibility for the minor. Youth accounts will be linked to the legal guardian’s library account. The youth or legal guardian may request accounts be unlinked upon the youth reaching 16 years of age.
Acceptable Proof of Residency (physical object or electronic format accepted):
Assessor’s Property Search Name Match, utility bill, lease, deed, paystub, vehicle registration, government ID, official school mail, other documentation approved by the director.
Acceptable Proof of ID:
Driver’s License, State ID, Passport, Student ID, Military ID, Inmate ID, or Foreign Government ID.
TERMS: A regular library card account expires every three years, requiring patrons to update their account information, which may be done in person or over the phone. Account information must be updated for continued library privileges. Library accounts without physical or digital circulation activity in three years will be deactivated and removed from the library system.
2. NON-RESIDENT CARD
QUALIFICATION: People age 18 and older without proof of local residency are eligible for a non-resident temporary card with proof of a current government-issued photo ID. A local mailing address or email account is required for notifications from the library. Temporary cards expire four (4) months from their creation and are limited to four (4) items checked out at any one time. Temporary cardholders are not eligible for interlibrary loan or kits and special item checkout. Most digital download and streaming resources are also restricted. A temporary card may be converted to a regular card once required residency documentation is provided to the library.
A non-resident card may also be assigned to a cardholder (age 18 and above) from any Colorado library as part of the Colorado Libraries Collaborate (CLC) agreement. Proof of both a current government-issued photo ID and Colorado library card are required.
Non-resident cards may be renewed for an additional (4) months; renewal must be in person and within one month of expiration. Non-resident cards are purged if not renewed.
LINKED ACCOUNTS
Cardholders with linked accounts may check out items and acquire account information on behalf of a linked cardholder without providing the physical library card of the other party. Linked accounts allow for cooperation within family units and allow staff to communicate account information to legal guardians. By agreeing to a linked account, the patron forfeits some rights of privacy outlined in the Library Bill of Rights and agrees to not hold the library liable for account information shared that would otherwise be considered private, including reading history, items checked out, overdue, billed or requested.
CARD USE
A library card in good standing may be used to check out library materials, to place holds on library materials, to access digital resources available through the library’s website, and to use library computers. In lieu of the physical card, patrons may show a photo ID, or show the library barcode stored in a smart phone accompanied by verbal verification of addition account information.
Replacement cards are available with proof of identity. Children under 16 must be accompanied by the responsible adult on the account to obtain a replacement card. A fine of $1.00 will be levied on replacement cards issued within a year of the patron’s account creation date.
Access my account
Choose “My Account” from Orange button on the upper top right of each page. Log in using your name & Library Card number. You should now be able to manage your account or click here.
Renew my item
Choose “My Account” from Orange button on the upper top right of the page. Once logged in, find your checked-out item on the left hand menu, find the item you want to renew and click renew it. Items with hold requests from other patrons may not be renewed.
Download books
Steps to use Libby, a free app where you can enjoy ebooks, digital audiobooks, and magazines from your public library, to download material:
1) Install the Libby app from your device’s app store.
Or, visit libbyapp.com in your Chrome, Firefox, Safari, or Edge browser.
2) In Libby, follow the prompts to find your library and sign in with a valid library card.
3) Browse your library’s collection and borrow a title.
4) Borrowed titles appear under Shelf > Loans and download to the app automatically when you’re connected to Wi-Fi, so you can read them when you’re offline.
From your Loans, you can:
- Tap Read With… to choose where you’d like to read the book (Kindle or Libby), then finish sending to Kindle (U.S. libraries only) or start reading in Libby.
- Tap Open Audiobook to start listening to that title.
- Tap Manage Loan to see options like Renew and Return.
Request materials or a purchase
First use our Catalog to search the Marmot Library Network. If you can’t find it in this list, try the Prospector Network .
If you find what you are looking for click on the Place Hold button. You will be asked to Login with your Library Card number and password.
If you can’t find the item in your searches, click on Materials Request under My Account (you must be logged in). Click the blue Submit a New Materials Request button. It will ask you information about the item you would like and gives you the option to put yourself on hold for the item if we add it to our collection. If you are already logged in, click here.
You may contact us to request a search outside of our system or to suggest a purchase as well at info@buenavistalibrary.org.
Volunteer
The Library thrives because of its volunteers. Volunteers help with classes, shelve books and movies, prepare take and make kits, and special projects. Shifts normally run one to two hours, once a week. Check out our Calendar for a list of classes that our offered by volunteers and staff.
If interested in volunteering, please complete BVPL Volunteer Application and BVPL Background Check forms and submit to volunteer@buenavistalibrary.org.
